Privacy Policy – AR Camping

Date: 20/11/2024

At ADVENTURE AND ROAMING TRAVEL ACCESSORIES (“we,” “us,” “our”), your privacy is of paramount importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal information when using our website and mobile applications (Android and iOS) for our store.

By using our website or mobile applications, you agree to the collection and use of your information in accordance with this policy. Please read it carefully.

1. Information We Collect

We may collect the following types of information from you when you interact with our website, Android, or iOS app:

a) Personal Information

Account Registration: When you register an account on our website or app, we collect personal details such as your name, email address, phone number, and payment information.
Login Information: If you use third-party services like Google or Facebook to log in, we collect the necessary information provided by those services, including your name, email, and profile picture.

b) معلومات الدفع

Payments: When you make a purchase on our website or app, we collect payment details such as credit card information or payment gateway credentials (e.g., PayPal, Stripe). We do not store sensitive payment information, as transactions are processed by third-party payment processors.

c) Usage Information

Website/App Activity: We collect data on how you interact with our website and mobile apps, such as pages visited, clicks, time spent on the site, and app usage patterns.
Device Information: Information about your device (e.g., IP address, device type, operating system) may be collected for improving the user experience and for analytical purposes.

d) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, personalize content, and analyze site traffic. Cookies allow us to remember your preferences, login status, and offer you tailored promotions. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Account Management: To create and manage your account, process transactions, and offer customer support.
Payment Processing: To process and complete your transactions securely through third-party payment processors.
Personalization: To offer personalized content, recommendations, and advertisements based on your preferences and past interactions.
Communication: To send you transactional emails (such as order confirmations), promotional offers (if you’ve subscribed), and important updates related to our services.
Analytics: To understand and analyze how users interact with our website and apps to improve the functionality and performance of our services.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our policies.

3. How We Protect Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: We may share your information with trusted third-party companies who help us operate our website, apps, and payment processing services (e.g., payment processors, customer support platforms).
Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a court order or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Rights and Choices

You have certain rights regarding the information we hold about you:

Access and Correction: You can request access to the personal information we hold about you and update or correct any inaccurate data.
Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or notifications by following the unsubscribe link in the communication or adjusting your notification preferences in your account settings.
Data Deletion: You can request that we delete your account and personal data by contacting us. Please note that we may need to retain certain information for legal or business purposes.
Cookies Preferences: You can manage your cookies preferences through your browser settings. However, disabling cookies may affect some features of the website or app.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information as quickly as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and app, along with the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.